Submitted by: Submitted by lzhang86
Views: 10
Words: 629
Pages: 3
Category: Business and Industry
Date Submitted: 04/21/2016 02:12 PM
Ling Zhang 03/22/2016 Caroline Regis at Excel System
In this case, I think the most important thing to change is to show crystal-clear direction to Caroline Regis. Show her where to go, how to act, and what destination to pursue. Here is the reason. The main problem in this case is that Caroline Regis is resistant to the new manufacturing strategy: outsourcing. But what looks like resistance is often a lack of clarity. She has been in the manufacturing company for years, so she is used to manufacturing products by the company itself and she is familiar with the whole process. She can feel that she is always in charge. Adversely, she knows nothing about outsourcing, which means that she will lose the control. She has analyzed this problem for several times, but in situations where change is needed, too much analysis can doom the effort. Accordingly, if Roger Dreanan (CEO) and Margaret Ogilvie (VP Supply Chain) can show crystal-clear direction to Caroline Regis, not just force her to agree with them, she will embrace this change.
In order to show crystal-clear direction to Caroline Regis, first she has to find the bright spots of outsourcing. Gemini’s simpler products perform better in the marketplace and it has a far more recognized name. The company’s success is not accidental. Caroline needs to figure out why outsourcing has a good effect in Gemini. Because outsourcing can minimize operational and manufacturing costs to a great extent, Gemini can concentrate on its core business process, such as development of new technology. In addition, most of the times tasks are outsourced to vendors who specialize in their field. The outsourced vendors also have specific equipment and technical expertise, which are better than the ones at the outsourcing company. Furthermore, effectively the tasks can be completed faster and with better quality output. If Caroline Regis can find these bright spots of outsourcing, her mission is just to clone them in Excel System....