Mcdonalds Analysis

TO: Professor Thompson

FROM: Maurice Ford

DATE: April 19, 2016

SUBJECT: McDonalds

This memo reviews a couple topics pertaining to McDonald’s Hamburger University and their mission statement. Three ways the Hamburger University supports the mission of McDonald’s will detailed. The mission statement will be explained as well as how training link to McDonald’s values and goals.

Hamburger University Supports McDonald’s Mission

McDonald’s vision is to connect to people globally to promote positive outlooks. Hamburger University focuses on development to improve quality and service. McDonald’s prides itself on improving quality by becoming transparent with details about their food. Another mission of McDonald’s is to open doors for many people. They meet this goal by expanding throughout the country, as well as worldwide. Hamburger University also supports the mission of McDonalds by heavily focusing on training. They’ve open training facilities in multiple countries and continue to expand.

McDonald’s Mission

McDonald’s ambition is to surpass a traditional business. They strive to create a positive environment worldwide through their food, people and contributions such as charities. Training is tailored to meet the goals of McDonalds. Below is a curriculum for McDonalds and how it links to the values and goals of the company.

Training Aspect | The Impact on McDonald’s Mission |

Crew Development * Focuses on supporting staff and create a foundation for operational procedures | Crew development gives members the knowledge needed to create close relationships with customers. |

Restaurant Managers * Teaches critical skills needed to lead restaurants | Restaurant managers are directly responsible for organizing training and promoting teamwork which is core to McDonald’s ambition |

Mid- Management * Expands leadership skills and teaches leaders how to collaborate with outsiders to run companies effectively | Mid-Management...