System and Analysis Chapt 2

Maggie Wright

Chapt. 2 HW

Personal Trainer, Inc.

1) Cassia Umi is the president of Personal Trainer, Inc. and she want to go internationally from the Chicago based center. Personal Trainer, Inc. is a fitness center around the Midwestern area and they are looking to expand the business to a “supercenter”. Cassia wants to become the top model for the company with all the state of the art equipment and they want to implement some new programs that are aimed for younger people. Cassia also wants a computer based program that members can used show their progress. She needs a program that will support all of the fitness centers around the Midwestern cities.

2)

3) ERP- would be a good computer system because they would be connected to one central location and they would be able to implement everything that they want to do under one program. It would improve efficiency, cut costs, and members would be able to access their own data off this system.

Transaction process- This also would be a good system because the system could verify a customer’s data and show if they are in good standings and it would alert the company if they are late on payments and such.

Business Support-This system would go hand in hand with an ERP or TP system as it will do the background checking on a members account to see if they are in good standing and will alert the staff of unpaid balances.

Knowledge base- I don’t think this one would be of any use to the company because they are not looking to solve problems or ask questions. They are looking for a system that would help them maintain their everyday systems and one that will let members see their progress.

4) What opportunities might personal trainer have for Web-based B2C transactions in the future?

* Future members could find a fitness center near them

* They could pay for it online

* Set up a fitness program for an individual

* Show a member their progress

Chapt 2.

1) Mission Statement-...