Operation Management

Table of Contents

1.0 BACKGROUND OF THE COMPANY 2

2.0 MISSION AND VISION OF THE COMPANY 3

3.0 ORGANIZATION CHART 4

4.0 PRODUCT BEEN PROCEDURES 5

5.0 FORECASTING 7

6.0 PROCESS SELECTION 9

7.0 LAYOUT PLANNING 10

8.0 INVENTORY MANAGEMENT 11

9.0 CONCLUSION AND RECOMMENDATION 12

10.0 REFERENCE 13

1.0 BACKGROUND OF THE COMPANY

Figure 1 Pizza Hut logo

Pizza Hut is an American restaurant chain and international franchise, known for pizza and side dishes. It is now corporately known as Pizza Hut, Inc. and is a subsidiary of Yum! Brands, Inc., the world's largest restaurant company. In 2015, the company had more than 6,000 Pizza Hut locations in the United States, and 5,139 more locations in 94 other countries and territories, making up a total of 11,139 branches (restaurants or takeouts) worldwide.

Pizza Hut was founded in June 1958 by two Wichita State University students, Dan and Frank Carney, as a single location in Wichita, Kansas. Before closing in 2015, the oldest continuously operating Pizza Hut was in Manhattan, Kansas, in a shopping and tavern district known as Aggieville near Kansas State University. The first Pizza Hut restaurant east of the Mississippi was opened in Athens, Ohio in 1966 by Lawrence Berberick and Gary Meyers.

2.0 MISSION AND VISION OF THE COMPANY

* Mission statement

* “To be the best pizza for every pizza occasion”

* “ Alone we are delicious, Together we are YUM!”

* We are P.E.A.R.L.S

* PASSION for excellence in Doing everything

* EXECUTE with positive energy and need

* ACCOUNTABLE for growth in customer satisfaction

* RECOGNIZE the achievement of others and have fun doing it

* LISTEN and more importantly, respond to the voice of the customer.

* Vision

* To make the people know that for all the eating items they desire to eat can be made available in minimum time without our effort excluding money.

* To improve the well being of our customers, community...