Submitted by: Submitted by wamy156
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Category: Science and Technology
Date Submitted: 05/04/2016 06:26 AM
New York, May 4, 2016: Market Research Engine has published a new research report on “Customer Intelligence Market Analysis by Verticals (Telecom, BFSI, Healthcare & Life Sciences) and by Geography – Global Market Drivers, Trends, and Forecasts 2015-2020”. Enterprises across verticals are facing challenges – to retain their customers, engaging with empowered customer, knowing about the customer and pressure to increase repeat sales. To overcome these hurdles, they are employing information systems such as Customer Intelligence.
Organization, due to global presence, has presence across multiple countries and has to deal with the demographics and exploring any new potential markets. Earlier companies use to follow multi-channel approach whereas now it has swift changed to an Omni-channel approach to understand and engage with customers better. The usage of customer intelligence is a mandate across industries and is a key differentiator, but as there is a shortage of skilled personnel deriving valuable insights from the data available is the main challenge. Witnessing a wide adoption of customer intelligence across various sectors, “Customer Intelligence market is expected to grow at CAGR of 20.4% for the period of 2015-2020.”
Browse Full Report: http://www.marketresearchengine.com/reportdetails/customer-intelligence-market
“Customer Intelligence market is a very sophisticated tool, but with shortage of skilled personnel the market is moving towards more users friendly interface and any decision maker without tool expertise can use to maximize the results.”
“Customer intelligence market has huge potential in developing regions, Asia Pacific is one of the largest and high growth markets, it becomes important how enterprises use customer intelligence solution to understand the market”.
The Customer Intelligence product market is divided into Solution and Services. The solution market is analyzed by various types of solutions such as Web Analytics, Social...