Performance Management

Performance Management and Appraisal

Multiple Choice

1. The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called _____.

a. recruitment

b. employee selection

c. performance appraisal

d. organizational development

e. training

(c; easy; p. 310)

2. When goal setting, performance appraisal, and development are consolidated into a single, common system designed to ensure that employee performance supports a company’s strategy, it is called _____.

a. strategic organizational development

b. performance management

c. performance appraisal

d. human resource management

e. strategic management

(b; easy; p. 310)

3. Performance management combines performance appraisal with _____ to ensure that employee performance is supportive of corporate goals.

a. goal setting

b. training

c. incentive systems

d. all of the above

e. none of the above

(d; moderate; p. 310)

4. Managers following a performance management approach to appraisals will usually meet with employees on a _____ basis.

a. weekly

b. monthly

c. bi-annual

d. yearly

e. bi-monthly

(a; moderate; p. 310)

5. Managers following a traditional performance appraisal system will typically meet with employees on a _____ basis.

a. daily

b. weekly

c. monthly

d. bi-monthly

e. yearly

(e; moderate; p. 310)

6. The component of an effective performance management process that communicates the organization’s higher level goals throughout the organization and then translates these goals into departmental goals is called _____.

a. role clarification

b. goal alignment

c. developmental goal setting

d. direction sharing

e. coaching...