Iibm - Iso 9001 2008

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ISO: 9001: 2008

Multiple Choices :

Q1. A desired result is achieved more efficiently when activities & related resources are managed as a

a) Program

b) Process

c) Aim

d) Project

Q2. An advantage of process approach is

a) Internal working

b) External management

c) Ongoing control

d) None

Q3. A quality management system has confirmed to ISO 9001:2008 is aimed to achieve

a) Minimum quality

b) Best quality

c) Maximum profit

d) Customer satisfaction

Q4. If exclusions are not limited to requirements with clause 7, then which action is taken against claims of confirmed

a) Claims of conformity to this international standard are not acceptable

b) Claims of conformity to this international standard are acceptable

c) Modify those exclusions

d) None

Q5. Whenever the term “product” is used, it can also mean

a) Cost

b) Quality

c) Profit

d) Service

Q6. A process that the organization needs for its quality management system and which the organization chooses to have performed by an external party, is

a) Outsourced process

b) Internal process

c) External process

d) None

Q7. To determine how all of the process relate to each other, process must be

a) Mapped

b) Flowcharted

c) Both (a) & (b)

d) None

Q8. The term “quality” can be used with adjective such as

a) Poor

b) Good

c) Excellent

d) All above

Q9. Which clause requires the organization to identify and prepare documents necessary for effective planning, operation, and control of its processes?

a) Clause 3.2

b) Clause 1.4

c) Clause 4.2.1d

d) Clause 2.4e

Q10. There is no requirement to create a documented procedure for describing the process of creating a quality policy in

a) Clause 4.2.3

b) Clause 8.5.2

c) Clause 5.3

d)...