Business

Who Are Managers?

* Explain how manager differ from non-managerial employees.

* Discuss how to classify managers in organizations.

What Is Management?

* Define management.

* Contrast efficiency and effectiveness.

* Explain why efficiency and effectiveness are important to management.

What Do Managers Do?

* Describe the four functions of management.

* Explain Mintzberg’s managerial roles.

* Describe Katz’s three essential managerial skills and how the importance of these skills changes depending on managerial level.

* Discuss the changes that are impacting managers’ jobs.

Explain why customer service and innovation are important to the manager’s job

What Is An Organization?

* Describe the characteristics of an organization.

* Explain how the concept of an organization is changing.

Why Study Management?

* Explain the universality of management concept.

* Discuss why an understanding of management is important even if you don’t plan to be a manager.

* Describe the rewards and challenges of being a manager.

* Manager

* Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals.

Classifying Managers

* First-line Managers

* Are at the lowest level of management and manage the work of non-managerial employees.

* Middle Managers

* Manage the work of first-line managers.

* Top Managers

* Are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.

What Is Management?

* Managerial Concerns

* Efficiency

* “Doing things right”

* Getting the most output for the least inputs

* Effectiveness

* “Doing the right things”

* Attaining organizational goals

Effectiveness and Efficiency in Management

What Do Managers Do?

* Functional Approach

* Planning...