Managing Organisation

After the National Transportation Safety Board banned the use of cell phones while driving due to safety concerns, many companies are changing their policy on employee cell phone use. Derek Wong, owner of an appliance repair service company in Klang, told his employees that the company’s new policy is: “No cell phone use while driving.” However, he is having a difficult time enforcing the policy.

What suggestions would you give Derek about getting his employees to change their behavior?

Answer:

Derek Wong is an owner of an appliance repair service company, so he is part of the management and it is his responsibility to ensure the safety of his employees either at the work or on-the-move. “No cell phone use while driving” policy will be enforced to his employees and the suggestions will be as below:

i. The management will invent hands-free earphone with the blue-tooth technology so that it can be used while driving. The management will provide the products to all employees as part of the benefit so that they are contactable at all time. This will make employees happy and driving will be safer. In addition, there will be no excuse on the non-answering calls from clients. This will increase the public confidence in the company.

ii. The product provision to employees could also be part of the marketing strategy for the organization. The employees or sales persons could confidently introduce the product to other people as they are personally testing the product. The product is also handy and easy to be used in the car. This can increase the sales and gain more profit for the company.