Ellen Moore

ELLEN MOORE (A): LIVING AND WORKING IN KOREA

Scenario:

Ellen Moore is a system consultant, who was sent to Korea to manage a project involving consultants from Korea (JVI) and North America (SCG) to represent a joint venture between a North American information technology company (WSI) and a major Korean conglomerate (KCI). Andrew Kilpatrick, Ellen’s superior, had the responsibility about the project, based on his depth of knowledge on the subject and he chose Ellen to be responsible whenever he was absent. After a certain time, Ellen found out that the Korean consultants were less experienced than expected. Besides that, tensions arose between her and the co-manager, J.T. Kim (Jack), regarding who was given directions to the team and they escalated when the project fell behind schedule. In the end like I mentioned in my problem statement, the Korean Mr. Song is blaming Ellen and Andrew needs to decide how to proceed so that the project gets completed.

Problem Description:

Andrew Kilpatrick has an argument with Mr. Song, who is blaming Ellen Moore for problems with the project. Andrew is concerned that the project will not be completed on time and he will be held accountable.

Recommendation:

The best way to attract recent graduates is to work in partnership with universities. Marconi could propose some practices to students and hire the candidates who are suitable for the strategy of expansion.

The problem is not only to attract new managers. Marconi must be able to retain them and to motivate them to work abroad. The compensation system has to be competitive, as the base salaries are being perceived as less attractive compared to the competitors.

Marconi could try to develop the international capacities of traditional manager with trainings. Instead of looking to attract new employees and train them in order to develop their technical skills, Marconi could try to use the current traditional employees and train them to develop their international...