Lesson 1: Introduction to Workplace Reports (1)

Languages Discipline, Hong Kong Institute of Vocational Education

Lesson 1: Introduction to Workplace Reports (1)

Learning Objectives:

By the end of this lesson, you should be able to:



recognise the general characteristics of different types of workplace reports and

their purposes;



identify the key components of a report and their functions;



use appropriate reading skills for different reading purposes;



write effective report titles and headings; and



identify signposting words and phrases commonly used in reports.

Report writing is necessary in a wide range of jobs. The ability to write

effective reports is essential as it allows you to raise important issues

at the workplace, present possible solutions and persuade the readers

to accept your ideas. Management decisions in many organisations are

based on information submitted in the form of reports.

Task 1

Warm-up activity

Read the following notes and messages. Put down the most suitable document (a report or

a form of workplace correspondence) to be used for each situation and explain your choice.

Hi Jo

Pls send everybody (1) __________

reminding them to meet us in our

centre at 8:30am on Wednesday.

Thanks!

Jason

While you were out...

Mr/Mrs/Miss/Ms William Darcy from

P&P called.

Date: 10 Oct

Time: 1:30 pm

Message: He complained that our

teacher was late for the music workshop

and did not bring the necessary

instruments. He now demands (3)

_______ from us to apologise and

explain why this happened within three

days.

Message received by Liz.

Lesson 1

LAN4107 E&C: Reports (EG)

Student Package

While you were out…

Mr/Mrs/Miss/Ms Stacy Miller from Head

Office called.

Date: 10 Oct

Time: 10:25 am

Message: She said the CEO wants you to

send him (2) _____________evaluating the

performance of the newly installed water

filter by the end of this month.

Message received by Elsa.

Dear Jo

Hi Jo

Do you have time

tomorrow to...