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Cornell Hotel and Restaurant Administration
Quarterly
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Strategic Analysis for the Hospitality Industry
Jeffrey S. Harrison
Cornell Hotel and Restaurant Administration Quarterly 2003; 44; 139
DOI: 10.1177/0010880403442013
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STRATEGIC ANALYSIS
FOCUS ON RESEARCH
Strategic Analysis for
the Hospitality Industry
Hospitality executives must analyze both external factors and internal resources to develop a
strategic plan.
BY
JEFFREY S. HARRISON
n a recent worldwide survey of firms from a variety of
industries, 81 percent of companies reported conducting
strategic planning. Furthermore, executives reported a
higher level of satisfaction with strategic planning than with
most other management tools.1 The increasing popularity of
strategic planning in recent times can be attributed to accelerating changes in industries and economies and increasing
global competition,2 as well as the rapid development of strategic-planning methods that executives find useful. Firms that
engage in strategic planning tend to have higher performance
I
than those that do not.3 For example, a recent study of hotels
in the United Kingdom found that business performance was
positively associated with the thoroughness, sophistication,
participation, and formality of strategic-planning processes.4
Strategic analysis, that...