Tqm vs Six Sigma

Introduction

In today’s business, it is essential for business organizations and companies to come up with different strategies and aim to improve their products and services. During the last decades, different concepts of quality management, including Total Quality Management (TQM) and Six Sigma had been applied in many companies. Total Quality Management and Six Sigma each have their own venue that suits their methods. When both were applied in correct manner, Six Sigma and Total Quality Management provide an absolute detailed check of the quality assurance.

Total Quality Management is one methodology that has key principles to outline methods to improve quality. Six Sigma is another methodology created with strategies and aims to drive up the efficiency and improve quality. When analysing both of these methodologies, they will show two different approaches and principles used to integrate accurate quality measurement into a management system. Both Total Quality Management and Six Sigma are time tested tools to enhance quality of products as well as services. Traditionally, these systems have been utilized by large corporations. However, small businesses can be successfully too if they apply most of the key lessons.

Thus, using the methodologies of Total Quality Management and Six Sigma had become a very popular trend as both are quality-improvement systems and attempt to reduce defective products or poor service in an organization, while at the same time, improving customer satisfaction. In this report, we will be able to understand the significance and definitions of both concepts which can help the companies to increase their improvement and efficiency.

Total Quality Management (TQM)

TQM which refers to Total Quality Management, it is an approach that aims for quality and performance improvement that will satisfy customer’s needs and meet or exceed their expectations. The concept of Total Quality Management or TQM...