Itsm Market Size, Share, Growth and Analysis

Summary

Technavio Announces the Publication of its Research Report – Global Information Technology Service Management (ITSM) Market 2016-2020

Technavio recognizes the following companies as the key players in the global information technology service management (ITSM) market: BMC Software, CA Technologies, HP, and IBM.

Other Prominent Vendors in the market are: Absolute Software, Axios Systems, Cherwell Software, Citrix Systems, Compuware, EasyVista, EMC Infra, Epicor Software, FrontRange Solutions, Fujitsu, HEAT Software, Hornbill, LANDesk Software, ManageEngine, Microsoft, OMNINET, Oracle, SAManage, Serena Software, ServiceNow, Sunrise Software, SunView Software, Symantec, SysAid Technologies, TCS, TOPdesk, Vivantio, VMware, and VMware.

Browse full report with TOC@ https://marketreportscenter.com/reports/344147/global-itsm-market-2016-2020

Commenting on the report, an analyst from Technavio’s team said: “Consumerization of IT will be a major trend for market growth during the forecast period. The rise in the consumerization of IT is reflected in the trend, whereby, employees seek user-friendly devices, apps, and personal computing at the workplace. Such technologies also enable the modern mobile workforce to function effectively from any location. Self-service technologies are being used to boost employee efficiency. In such a scenario, enterprises that offer their employees BYOD policies must ensure that all devices, infrastructure, systems, and networks have been electronically secured.”

According to the report, automating IT and business processes will be one of the major drivers for growth of the market. Automation helps organizations to streamline operational processes and improve efficiency. Streamlining of technology also helps to achieve an optimum level of IT service delivery system. Automation in a business process reduces manual work, technical errors, and the costs associated with operational procedures. It also rationalizes the...