Essentials of Management

Essentials of Management

1. I consider McDonalds a great organization. It has a successful business model that was built to compete in the domestic and international marketplaces. The idea of a fast hamburger meal for the working class has kept pace over the decades. The management of McDonalds over the years has introduced new products, sizes, and local or regional products to meet the needs of the customers. They have been effective at achieving their goals as well as efficient in their functions. Their planning includes delivering strategic value through systematically making decisions about the goals and working activities that each worker in the organization can achieve. Management, through the levels, focus on their interpersonal and communication skills providing excellent and consistent customer service. They also provide the technical skills to make sure the individuals that work in the restaurant know procedures and receive the training they need to be successful. They know how to make quick decisions that are in line with the company’s concepts and resolve problems for the benefit of the organization. They know how to mobilize the people they manage to stimulate high performance to make sure the goals of the company are met. I’ve been to McDonalds all over the world. Each facility is almost identical. The food choices are the same or similar. The workers are customer service oriented. They wear very similar uniforms. The branding on the packaging is consistent. You receive a quick meal for a very reasonable price. McDonalds has managed to keep pace with the marketplace and have kept their model going at a successful pace worldwide. I consider them a great organization.

2. There is a local business in my community called The Donut Shop that has survived over the years; however they do not have a very effective internal organization. The shop opened in the 1950s by a family and it has been in the same building with little or...