Purchasing and Supply Management

DIPLOMA SECTION III

COURSE NAME : PURCHASING AND SUPPLY CHAIN MANAGEMNT

COURSE CODE : PSM 230

NAME : ANTONY MAINA BILHA

REG NO : KNYR/01396

1a) Bring out and discuss briefly the concept quality control in supply chain management, quality control process, quality assurance process.

Supply chain management directly impacts product quality and the overall profitability of a company. For these reasons, quality control in the supply chain is critical for maintaining a competitive edge in the marketplace and reducing operating costs. Without quality control, waste becomes prevalent beyond a tolerable amount.

When supply chain quality control is poor, products are more likely to break or wear out before their warranty period expires. There are a large number of failures that can occur once a product leaves a manufacturing facility, depending on the nature of the business. Customers who are forced to return items may lose respect for the company from which they purchased the product. Quality control in the supply chain ultimately helps to protect a company’s reputation. The better the control over supplier inputs, the less risk of returns and potentially hazardous product failures.

Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. 

Quality control process involves a series of processes, i.e., setting the standard, measuring the actual performance, comparing the actual performance to standards and taking corrective action if necessary.

QA is defined as a procedure or set of procedures intended to ensure that a product or service under development (before work is complete, as opposed to afterwards) meets specified requirements.

In developing products and services, quality assurance is any systematic process of checking to see whether a product or service being developed is meeting...