Chapter 2 Hr Case Studies

Case 1

1. The skills that Black thanks employees need to work successfully in HR is for them to be commercial, challenging, and focused on delivery and excellence. They must also understand change and transformation, excel at operations, and balance tactical and strategic thinking and acting. According to Plat, “successful companies of the of the twenty first century will be those who do the best jobs of capturing, storing, and leveraging what their employees know”(p. 5). They will have to be able to manage and navigate organizational complexity and ambiguities and not be afraid to say no in order to establish boundaries with the business. I agree with what Black says but I also feel you need to have good communication skills and more importantly, listening skills. You need to take the time to listen to others and see how they are doing and see if they know of any ideas or areas where things can improve.

2. A good HR manager can be key players when it comes to driving the business strategies of the company or organization in order to make changes. The outcomes of the company’s new HR strategy has been great. Early on there were some employees that were unsure about the charges, especially the long-time employees that were used to the old ways. Now that everyone sees how that has helped the company, f everyone is happy and enjoys working for Lloyds. Another outcome is that the company is being recognized outside the firm. Lloyds was in the Sunday Times top 100 Best Companies to work for in the UK. It was also UK’s top 40 Business Brands by an independent researcher.Lloyds is doing very well and the employees are very happy. I would say a happy company is a successful company.

3. There are a lot of challenges when establishing HR policies for a global company. Some of the challenges are the different geographies, culture, employee compensation, taxes, benefits, employment laws, and business practice. Responding strategically to changes to the...