Assessment of Service Management: Topic: Organizing

The content

| |Page |

|Introduction |3 |

|The type of organization in Hong Kong |4 |

|The organization chart of “Pizza Hut” & “California Pizza Kitchen” |5 |

|Departmentalization method | |

|The advantages and Disadvantages of the Functional Departmentalization |8 |

|The Span of control |10 |

|The Centralization vs. Decentralization |12 |

|The background of “Pizza Hut” & “California Pizza Kitchen” |13 |

|The management strategies of “Pizza Hut” & “California Pizza Kitchen” |16 |

|The management concept of “Pizza Hut” & “California Pizza Kitchen” |17 |

|The product, marketing & Technology helps of “Pizza Hut” & “California Pizza Kitchen” |18 |

|The problems or difficult they are facing |23 |

|The future goal of “Pizza Hut” & “California Pizza Kitchen” |25 |

|The similitude and different of both future goals |29 |

|Recommendation to help their goals to be more...