Chapter 2 Questions

COMM 101 (Fundamentals of Oral Communication)

Adler and Rodman

Chapter 2

1. Personal stories that we create to make sense of our personal world are known as _______.

A) narratives

B) perceptions

C) social constructs

D) stereotypes

E) social phenomena

2. Judy did not correctly complete a task that her supervisor had given her. Judy’s supervisor attributed the unsatisfactory result to Judy’s failure to listen well or try hard enough. Judy felt that her errors were due to unclear instructions and to her supervisor’s failure to allow enough time to complete the task. Judy’s explanation is an example of _______.

A. self-fulfilling prophecy

B. self-serving bias

C. perception checking

D. identity management

E. facework

3. The ability to re-create another person’s perspective and experience the world from the other’s point of view is known as _________.

A. sympathy

B. assimilation

C. perception

D. empathy

E. identity management

4. Our conception of what is unique about ourselves and what makes us both similar to and different from others is known as___________.

A. self-worth

B. self-concept

C. self-perception

D. self-analysis

E. self-actualization

5. Your friend gave you confusing directions to a party, which caused you to be late. When you arrived you stated, “Sorry I am late, I’m a terrible navigator.” By using this sort of mild self-depreciating humor to defuse a potentially unpleasant situation, you were exemplifying______________.

A. cultural identity

B. perception checking

C. framework

D. facework

E. reflected appraisal

6. Which of the following is an advantage of using mediated communication for identity management?

A. It allows the sender to choose the ambiguity level of the message.

B. It forces the receiver...