Best Practices

Unit 2 Project: “Best Practices” BankBoston

HR400 Employment and Staffing

Gina G. Leon Guerrero

August 10, 2010

BankBoston’s responsibility is to extend beyond traditional diversity issues to include work/life strategies and performance management. It is the responsibility of BankBoston to ensure a diverse workforce in its efforts to motivate employees by providing increased creativity, greater productivity, increased employee satisfaction and loyalty, larger market share, and enhanced shareholder value. BankBoston believes that paying attention managing all employees well and they tend to focus on three main areas, investing in leadership and education, listening to employees and holding managers accountable.

BankBoston efforts in ensuring a diverse workforce to motivate employees are provide five-day program “Diversity Leadership Conference” also the employees are able to participate in workshops dealing with Diversity. Also BankBoston has implemented on listening to employees, in which the company allows each employee to meet as a group to receive a stipend for educational and other developmental activities. These types of activities consist of seminars for parents, which would allow them to understand the concept of how to talk to their children in regards to racism and a pilot program that will provide funds for each resource group to give to a nonprofit organization.

In BankBoston all managers are accountable in making sure that they implement diversity-related issues in their performance evaluations. Each employee is given the chance to complete a Management Assessment Form, rating their manager’s effectiveness. Other factors to motivate the employees of BankBoston are the company has developed a diversity goal and each manager is being reviewed on a regular basis. Each manager is rewarded for achieving their goals that they have set out for.

In addition to BankBoston’s development to motivate their employees, management can add an...