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| |TAMIL NADU OPEN UNIVERSITY |

| |Chennai - 25 |

| |School of Management Studies |

| |SPO T ASSIGNMENT |

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|COURSE – BBA COMPUTER                    |COURSE CODE |CALENDAR YEAR |

|APPLICATION | | |

|BUSINESS ENGLISH |BBAEG |AY 2010-2011 |

Time: 1 Hour Total Marks: 25

Part – A (2 x 5 = 10 Marks)

Answer any two questions. Each question carries equal marks.

1. What are organizational barriers in organizational communication?

2. Explain the contents of Enquiry letter.

3. Write a letter placing an order for stationery products.

Part – B (1 x 15 = 15 Marks)

Answer any one question.

4. Explain the reasons and purposes of a good letter of complaint with example?

5. (a) Write a letter regarding opening a Savings Account in a Bank?

(b) Write a letter from a bank regarding a dishonored cheque.

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