Corporate Social Responsibility

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Corporate Social Responsibility

in the IT Industry

October 2001 Authors: Professor Paul Foley Dr Chanaka Jayawardhena

This report investigates the attitudes and responses of the IT sector to issues surrounding the digital divide and examines the extent to which this relatively new industrial sector has embraced the concepts of corporate social responsibility.

London: The Stationery Office

CORPORATE SOCIAL RESPONSIBILITY

© Citizens Online 2001

Applications for reproduction should be made in writing to The Stationery Office Limited, St Crispins, Duke Street, Norwich NR3 1PD. A CIP catalogue recorded for this book is available from The British Library. 0 11 702852 5

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CORPORATE SOCIAL RESPONSIBILITY

Contents

Acknowledgements Foreword Key issues Introduction iv v vi 1 2 4

1 Corporate social responsibility: Definition, context and processes 2 Corporate social responsibility: What businesses provide in the

form of charitable contributions and how

3 Corporate social responsibility: Why businesses develop policies

and the...