Communication Within Business Organization

Université Mohammed I

Ecole Nationale de Commerce et de Gestion

-OUJDA-

Presentation about |

Communication in a business organization |

|

Business English |

Realized by :

BOUSALAM Issam 243 PAS

EL HANI Otman 378

Semester 8 | Academic year 2010-2011

 :

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Plan of the presentation

Introduction

1st part (presented by : BOUSALAM Issam)

Business communication

What’s communication?

What’s Business Organization

What’s Business Communication

Kinds of Communication employed in Business Organizations

External Communication

Internal communication within business organization

Formal channels

Downward communication

Upward communication

Lateral (or horizontal) communication

Informal channels

Grapevine

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The use of internal communication in business

2nd part (presented by: EL HANI Otman)

How to set up a system of internal communication?

Internal communication approach,

Actors of internal communication

Main steps to set up the process

Some tools of internal communication:

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Social and internal communication: differences and similarities

Introduction

Every marketing policy has its own translation on the external communication (public relations, sponsoring, advertising and all forms of products and brands promotion). But this kind of communication is always not enough to rich the business objectives, so every organization has to guarantee a healthy internal area in order to make a space where the relationships between individuals can be based on the mutual respect, the job engagement and the duty accomplishment. It’s the internal communication and it will be more detailed in this purpose.

Business communication

What’s communication?

Derives from Latin word “Communis” which means common/shared.

Until we have not shared information with another person we have not...