Airbus A380

Organisational Behaviour

Airbus A380

1. What are the 4 main cluster causes groups in relations to the delay?

- Plans were constantly changed

- Communication problems

- Rising Development cost

- Delay of delivery for the airbus 380

2. Place them in a fishbone diagram

Blaming each other(

Spec’s demand(

(Complex cable system ( different computer systems

High pressure ( language problems (

( New problems ( taking responsibility

Poorly designed cable system ( (communication

(biggest aircraft ever between stations

Slow problem solving (

(stagnation in constuction

More luxurious ( (underestimation of the problems

For the cable system (

3. Provide for each main branch 4 sub causes determined by answering the WHY questions

- Plans were constantly changed

o Individual specs demand by Singapore

o They couldn’t find a solution for the complex cable system

o High pressure

o More problems were discovered

- Communication problems

Because of this there was rivalry between the two locations

o Blaming each other

o Using different computer programs

o Language difference

o Refusing taking responsibility

- Rising Development cost

Because of the development cost were so high they needed to sell at least 500 airbus a380, but they only had sold 180 on the moment

o Engineers underestimated installing the cabin with such a complex cable system

o Electrical wiring system poorly designed

o So much luxury

o They never build such a big airplane before

- Delay of delivery for the airbus 380

o Slow problem solving

o Underestimating the complexity of the cable system

o lack of communication between work locations

o Stagnation in the process of construction

4....