Information Systems

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Category: Business and Industry

Date Submitted: 06/28/2011 05:01 PM

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THE ROAD MAP OF INFORMATION SYSTEM IN BUSINESS

RESEARCH PROPOSAL

MASTERS IN BUSINESS ADMINISTRATION

ANIL RAJESH BATTU

F1004892

Introduction:

Since 1990s, Information Technology (IT) has been widely used in many industries. Particularly, Information Technology has modified the way of people doing their job and has changed the process and nature of work both in the public sector and commercial organizations. As rapid growth of information systems and its complexity, the challenges facing managers in these organizations has been increasing significantly. In the information-based organizations, managers both in business department and IT department must learn and extend knowledge and vision of management of information systems.

Through this text, I will provide the relevant understandings and theories that modify some issues and illustrate some solutions in order to deal with some challenges in information systems management in commercial organizations. This essay will introduce a brief overview of business information systems, and explain the relationship between business staff and IT operators, for instance the well communication and co-operation during the implementation of IT project that is related to the business sector. Moreover, this work identifies the main issues and considerations in information systems operation, and defines the theory and methodology of IT service management, such as service level management and return on investment. The purpose of this essay is to address several aspects in order to understand the importance of information systems operation, improve the quality of business service that based on information technology, and enhance the level of management of information systems.

Research Aim: “To Find Out the Road Map of Information Systems in Business”

Research questions:

1) What strategy do companies use when deciding which aspect should be under central control and which should be decentralized?

2)...