Tui Mkt 501 Mod 5 Slp Publix

INTRODUCTION

1. Name of Organization: Publix Super Markets Inc.

Publix Super Markets tops the list of privately owned supermarket operators in the United States. By emphasizing service and a family-friendly image over price, Publix has grown faster and more profitable than Winn-Dixie Stores and other rivals. More than two thirds of their 1,030-plus stores are in Florida, but it also operates in Alabama, Georgia, South Carolina, and Tennessee. Publix makes some of its own bakery, deli, and dairy products, and many stores house pharmacies and banks. It also operates liquor stores, convenience stores, and Crispers restaurants in Florida. George Jenkins began offering stock to Publix employees in 1930. Employees own about thirty percent of Publix, which is still run by the Jenkins family. (Hoovers, 2010)

Location: 3300 Publix Corporate Parkway

Lakeland, FL 33811

Phone: 863-688-1188

Fax: 863-284-5532

http://www.publix.com

2. Mission Statement:

Publix mission statement is to be the premier quality food retailer in the world. To that end Publix is committed to be passionately focused on customer value, intolerant of waste, dedicated to the dignity, value, and employment security of their associates. Publix is devoted to the highest standards of stewardship for our stockholders and is involved as responsible citizens in the community. (Publix, 2010)

3. Products, Goods or Services:

Each store provides specific products and services in its grocery, deli, and bakery departments. Some stores have cafes, sushi bars, and pharmacy departments. Publix provides a comprehensive “special order” service to include vegetarian and vegan products and hypoallergenic foods. The customer service counter also provides payroll check cashing service, Western Union services, Rug Doctor Rentals, and lottery ticket sales at some locations. (http://www.absoluteastronomy.com/topics/Publix, 2011)

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