Business Process

BUSINESS PROCESS QUESTIONS

1. What is a process?

It is the set of predetermined steps one goes through to complete a predetermined task.

2. What are the Six Steps of Process Analysis?

* Review relevant information for the existing process

* Map the process

* Analyze the process

* Redesign the process

* Plan the changes to the process

* Implement and stabilize the process

3. How to identify the business processes in an enterprise?

To identify a business process in an enterprise it is vital to first understand the purpose of the business.

Every enterprise has an overarching goal or primary objective. In commercial enterprises that goal is usually to generate profits from the sale of goods and services. To achieve this goal, it is necessary to coordinate the activities of a number of departments and staff using the most efficient methods possible.

A business process is simply a set of instructions by which a department or staff member can perform their function as efficiently as possible. These instructions should be fixed and repeatable so as to allow staff members to become more efficient with experience.

4. What are the benefits of business processes?

Benefits:

* Monitor resources and outcomes.

* Enforce standards and achieve best practices.

* Support rapid process change and business agility.

* Shorten cycle times and time-to-completion.

* Improve accuracy and increase flexibility of enterprise applications.

5. When you consider the issues of a process, where should you spend most of your time and where you should not spend most of your time?

You should not spend most of the time at the high level. You should go down to the minutia where the details distinguish processes, where the problems lie, and where the greatest value is located in its improvements