Organizational Behavior and Communication

Week 1

Organizational Behavior and Communication Paper

Today’s economy has been harmful and very unstable and many organizations have been through financial hardships. The key to an organization excelling in a down economy is separating itself from other organizations in the industry. One way to accomplish that goal is setting and maintaining standards with the organizations culture, values, and communication. In addition to culture, values, and communication of the organization, having a good approach to handing conflict helps the company stay profitable. Starbucks is growing at a massive pace and the management in the company is positive in sustaining the culture and growth in the organization. This paper discusses the culture of Starbucks, making note if the organization’s values line up with enacted or espoused values. The effects the organizations culture has on the way the organization communicates, and the role conflicts plays in group communication.

Starbucks mission statement states: “To inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time.” (http://www.starbucks.com). Starbucks mission statement aligns with the Principles of the company. Starbucks Principles enforce a good judgment of diversity and ethics within the company and with the outside companies Starbucks does business with. The Principles also address his or her employees as partners. In recent years Starbucks has incorporated a new mission statement, this new mission statement is an environmental mission statement since a lot of stress has been put on being green. This mission statement informs society that Starbucks is striving to sell, use, and buy products that help with the environment. The ethical concerns of Starbucks deal with assisting organizations, individuals, and neighborhoods that associate with the company throughout his or her course of business. The ethical concerns and the new mission statement are good...