Organizational Behavior

1 . In dollars and cents terms , why did Jennifer Shroeger want to reduce turnover

Turnover is bad for business , it means lost time , lost product output and lost operational efficiency . It is costly for the company because it would mean that the work left by the employee would be distributed to the remaining employees which would mean that they would be burdened by the additional job . Also , turnover would mean additional costs for the company since it would take money and resources to look for and train a replacement . Jennifer would be

losing dollars if turnover continued to rise in the company , while she would only be spending cents to keep the employees happy and keep them from leaving

2 . What are the implications from this case to motivating part-time employees

Part-time employees generally have higher motivation to stay in the company since they don 't have job security as they are only part-timers However , it is also true that part-timers have lower performance output since they do not expect to keep their jobs thus they should also be motivated . Jennifer 's scheme to motivate the employees can also be applied to the part-time employees as it would be an instant reward to their work performance hence compensating and reinforcing their outputs .3 . What are the implications from this case for managing in future years when there may be a severe labor shortage

People who work are motivated to earn a living , thus they would look and try their best to keep their jobs . But in the face of labor shortage such as when there is more jobs than workers , it would be a reality that to cover the need for labor , people would be working in a number of jobs part-time . Thus , in to keep the part-time employees satisfied and motivated , giving rewards to their outstanding performance would go a long way in keeping them . It would then seem that this strategy would be advantageous to the company that is labor intensive rather than companies which...