L-D Tool & Die Case Study

Hallington Utilities Services : A Case Study

Executive Summary

Hallington Utilities Services is electricity distributing company in Ontario Canada . In the 1990 's , the electric industry was deregulated in to reduce the cost of electricity to consumers . The entry of more suppliers is believed to increase the competitive atmosphere in the industry . Incidents such the E-coli outbreak in Walkerton as well as the power brownouts in California resulted to more stringent government regulatory policies in generation , transmission , distribution whole sale marketing in the power industry which put pressure to generators and

distributors in Ontario to improve their services , among which is Hallington Utilities Services (HUS . There is a perceived pressure in Hallington from the government towards privatizing the company in response for the need to improve their efficiency and services . Because the Hallington Board had initially entertained this idea , the rumors of reorganization led to a series of other problems that is currently plaguing the company which in turn aggravates the situation . Among the problems that the HUS CEO have identified is the fear of downsizing and the growing rumors about union drive among employees

With the initial assessment of HUS newly appointed human resource manager , Marion Forbes , HUS is beleaguered with other internal organizational problems that needs to be addressed so that it can effectively respond the demands of its external pressures . Among these identified problems are the following

The employees are suffering low morale . Because of rumors about the impending downsizing and consequently the job instability , employees are...

HUS is a utility Organization and primarily an electric supply Co. After the recent drive of privatization and become more competitive it has also started marketing Retail Products like garden tools, Electric Water Heaters and fire places. The service previously was under municipality...