Business

Learning Outcomes

You should be able to:

• Demonstrate theoretical and applied knowledge of the use of contemporary benchmarking standards and how these may inform a repositioning of the organisation to its stakeholders.

• Demonstrate critical analysis of the development in international management standards from a procedural to process based approach to management and the importance of this in sustaining quality goods and services.

• Justify the recommendation of techniques through which an organisation may achieve measured business excellence.

Assignment Description

This assignment comprises 50% of your total marks for this module.

You are required to write a 2000 word essay on either ONE of the following topics below:

i. Describe the relationship among the various quality costs in a company of your choice. Analyse the efforts the company should focus on to further improve the quality of its products/services, with appropriate justifications.

ii. Discuss how issues of communication, responsibility, authority, commitment, and motivation relate to quality in all aspects of a company’s operation. You may base these on a company of your choice.

Specification of Assignment:

1. You are required to choose an appropriate essay format for the topic chosen. (Essay formats such as Argumentative, Discussion and etc)

2. You should have a minimum of 6 references to substantiate your research and essay writing. You are REQUIRED to use Harvard referencing methods for this assignment.

3. The essay should be well-structured and the use of proper paragraphs for topic separation is encouraged.

4. The essay must adhere to standard academic documentation standards:

▪ Font Type: Times New Roman

▪ Font Size: 12 pts

▪ Line Spacing: 1.5-line spacing

Marking Criteria

Your essay will be marked based on the following criteria:-

| Content & Facts – systematic & analytical ability...