Business Communication

TGA Solutions has employees in branches across the United States. The company wants to create a common site for information about all the projects its employees tackle, the solutions they offer, and the outcomes of these solutions over time. Most of its employees are not well-versed with creating web content, but will be required to update the site frequently by themselves, adding their observations and experiences. Which of the following technologies is the best option for both TGA and its employees?

A) a centrally-controlled content management system

B) a wiki

C) a social networking site

D) telepresence technologies

E) a virtual whiteboard

Trinkets began as a small family business in Boston, but has since spread throughout the country and now employs more than a thousand people. Though each branch operates almost independently, the owners want to develop a feeling of community among Trinkets employees. Which is the most convenient way for all the employees across the country to get to know each other?

A) conducting regular teleconferences among employees

B) developing a community for the company on a social networking site

C) organizing virtual meetings regularly

D) developing a content management system for the company

E) videoconferencing at every opportunity

Ruth is the editor of Bliss, a lifestyle magazine. Rachel has written a substandard article for the magazine and Ruth has to give her feedback to help her improve the piece. Which of the following is the most effective way to offer feedback?

A) Ruth should mark out the faults in the article and send it back to Rachel.

B) Ruth should ask Rachel to explain why she made so many mistakes.

C) Ruth should tell Rachel the shortcomings of her method and approach to writing.

D) Ruth should point out weak areas in the article and suggest alternative approaches.

E) Ruth should compare Rachel's methods to the standards of the magazine to bring out the flaws in the article.

Which of the...