Module 4

|Organizational Behavior |

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|BBA-Directed Study:4 |

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|10/1/2011 |

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Chapter 1- Organizational Behavior and Opportunity

Review Question

4. Briefly describe the elements of the formal and the informal organization. Give examples of each.

The formal organization is the official, legitimate, and most visible part of the system. The elements of a formal organization: goals and objectives, policies and procedures, job descriptions, financial resources, authority structure, communication channels, and products and services.

Then informal organization is the unofficial and less visible part of the system. The elements of a informal organization: beliefs and assumptions, perceptions and attitudes, values, feelings, such as: fear, joy, anger, trust, and hope, group norms and informal leaders.

Examples of a formal organization: Governments, Corporations, Universities & Hospitals.

Examples of an informal organization: Football Team, Families and Green Peace.

Discussion and Communication Questions

1. How do formal aspects of your work environment affect you? What informal aspects of your work environment are important?

Formal aspects of my work environment affect me in both a positive and negative way. Working in a formal organization such as a bank has all of the elements of a formal organization. It affects me in a positive...