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Date Submitted: 12/04/2011 04:04 PM
CMSP
801
Mark
Major
-‐
300196314
Victoria Management School
CMSP 801PROBLEM SOLVING & DECISION MAKING
Trimester 1 2011
My Decisive Moment (24%) Assignment Cover Sheet
DUE AT BEGINNING OF CLASS ON:19/5/2011____________
Word count = __2646_________
Name: Mark Major
Student ID:
300196314
Course Lecturer:
Jim Sheffield
1
CMSP
801
Introduction
Mark
Major
-‐
300196314
In
the
introduction
of
Johan
Lehrer’s
(2010)
book,
Lehrer
states
his
goal
is
to
answer
the
two
questions.
“How
does
the
human
mind
make
decisions?
And
how
can
we
make
them
better”.
The
book
identifies
three
key
decision
making
processes
emotional,
rational
and
moral.
Lehrer’s
scenarios
and
explanations
of
these
processes
resonated
a
key
theme
to
me
that
all
three
decision
making
processes
require
experience
and
knowledge
obtained
through
analysis,
training
and
doing
the
task.
This
can
be
seen
with
1. Emotional
Decision
Making
-‐
Lt
Commander
Michael
Riley
‘s
ability
to
interpret
a
blip
as
an
Iraq
missile
over
a
American
fighter
jet
due
to
8
seconds
of
time
different.
The
difference
created
an
emotional
response
of
which
“filled
him
with
fear,
his
pulse
started
to
race
and
his
hands
became
clammy”
Riley
acted
on
this
fear
correctly
shooting
down
an
Iraq
missile
(Lehrer,
2010)....