Four Stakes

Four Stakes:

1) The protagonist has the most basic obligation of being an honest human being. Honesty is crucial in human interaction.

2) The protagonist has a fiduciary responsibility to the client. Meaning that he must act in the best interest for the client.

3) Although the transaction could have great short term benefits for employees including bonuses, by taking advantage of such a large client it could have a tremendous negative impact in the long run.

4) There were professional benefits to be gained by remaining completely honest with the client, because if details leaked many other clients would turn away.

Four Options:

1) The protagonist can choose to send the fax, because he would be respecting the direct order of his superior.

2)The protagonist could bring it to the attention of the person most closely involved with the transaction, the floor trader Roger.

3) He could choose to take a step up the ladder and speak to the sales manager for derivatives, Peter. Considering he does have 25 years of experience.

4) Lastly the protagonist could speak to senior vice president, who manages FirstAmerica's trading floor team. This would be a big risk for a rookie employee.

Decision:

As the protagonist in this case study I would make the decision to contact the senior vice president. Knowingly violating business ethics will put your job in jeopardy every time, because it is not only a violation of your fiduciary duty, but a also a violation of human trust.