Gloria Jeans

Group Members

This report is a result of combined effort put forward by the students of Lahore School of Economics ( Pakistan), BBA-IV.

Group Members:

* Faisal Zafar Khan

* Farooq Haider Quresh

* M.Ali Mamdot

* Rehan Alam Khan

* Waleed Maqsood

Acknowledgments

We would like to acknowledge and extend our heartfelt gratitude to our course instructor Ms. Sehr Zarin. It was due to her guidance and assistance at every step that we are able to formulate and compile the report.

We are also thankful to the management of Gloria Jean’s who were very welcoming. Their cooperation was really helpful. Our Special thanks to Mr.Omer Rafique (Senior IT Officer).

Executive Summary

This report is about Gloria Jeans. In this report we are focusing toward the Information System being used in the organization and how are they facilitated through its use. What are the objectives being achieve and what ease is provided through the usage of Information System in the company.

We have tried to apply all our knowledge we have gained in our M.I.S course. The Business Intelligence tools being used by Gloria Jeans, the Internet and how these tools are helping them in achieving their Strategic Objectives are also analyzed.

Table Of Contents

Part Page No.

Introduction of GJC 05

Products & Production at GJC 06

Strategic Objectives of I.S 07

Software & Hardware at GJC 08

Communication Networks 10

Data Marts & Warehouses 11

Business Intelligence Tools 12

Enterprise Application System 13

E-Commerce & Ethical Issues 18

Vulnerability 21

Security 22

Recommendations 23

Conclusion 24

References 25

Introduction

Company Background

Building on emergence of coffee culture nearly 30 years ago, Gloria Jean Kvetko and her husband Ed saw the opportunity to offer much needed...