Corporate Knowledge

Corporate Knowledge

Franklin Young

University of Phoenix

Foundations For General Education And Professional Success

Gen/200

Dr. Moore

September 15, 2010

Corporate Knowledge

The workplace is a thing of beauty. The atmosphere is pleasant and most employees are in a comfort zone. Suddenly because of fiscal strains, the finance department head reduced manpower. The stress level begins to climb as the workload increases. The expectation of the company is to maintain productivity with fewer employees. The corporate knowledge is gone! The finance department’s leadership decides there is a need for a quality-training program. This session will outline a game plan to train the employees in the area of deployed entitlements, basic allowance for housing (BAH), and family separation allowance (FSA).

The company’s problem is simple. The number of employees with adequate

knowledge fell to nearly zero, therefore causing the capable few valuable time

conducting one-on-one training sessions, which do not benefit the entire element.

Time management competent trainers and materials within the element are

paramount in the resolution of the problem. The goal is gradually improve the basic

knowledge of the entry-level employees. The strategy begins by determining the areas

requiring training, acquire detailed training material, and find time in the busy workday

to implement the training. The company’s strategic approach will determine the success

of the program.

The initial stage of the process is to determine the type of training materials

needed. The information needed to enhance this project is in areas of deployed

entitlements, basic allowance for housing and family separation allowance. The

department chose fundamental subjects however, advanced enough to accomplish the

mission. Because the department’s primary customer is military personnel the

information is sought...