Research Methods

appeAppendixes

1)

Figure 1.1

Descriptive Statistics |

| N | Minimum | Maximum | Mean | Std. Deviation |

length of service | 471 | 0 | 43 | 5.03 | 5.795 |

Total Staff Satisfaction Scale | 491 | 10 | 50 | 33.97 | 7.069 |

Valid N (listwise) | 435 | | | | |

Figure 1.2

RECODE service (Lowest thru 2=1) (3 thru 5=2) (6 thru Highest=3) INTO servicegp.

EXECUTE.

Figure 1.3

Descriptive Statistics |

| N | Minimum | Maximum | Mean | Std. Deviation |

servicegp1 | 239 | 14.00 | 50.00 | 34.7364 | 6.96461 |

servicegp2 | 116 | 19.00 | 48.00 | 33.3103 | 6.52409 |

servicegp3 | 136 | 10.00 | 50.00 | 33.1838 | 7.58576 |

Valid N (listwise) | 99 | | | | |

2.

Figure 2.1

Figure 2.2

Figure 2.3

3.

Figure 3.1

ANOVA |

|

Total Staff Satisfaction Scale | | | | |

| Sum of Squares | df | Mean Square | F | Sig. |

Between Groups | 554,886 | 2 | 277,443 | 5,880 | ,003 |

Within Groups | 19863,395 | 421 | 47,181 | | |

Total | 20418,281 | 423 | | | |

Figure 3.2

Multiple Comparisons |

Total Staff Satisfaction ScaleTukey HSD | | | | |

(I) servicegp | (J) servicegp | Mean Difference (I-J) | Std. Error | Sig. | 95% Confidence Interval |

| | | | | Lower Bound | Upper Bound |

1,00 | 2,00 | 2,259* | ,825 | ,018 | ,32 | 4,20 |

| 3,00 | 2,386* | ,788 | ,007 | ,53 | 4,24 |

2,00 | 1,00 | -2,259* | ,825 | ,018 | -4,20 | -,32 |

| 3,00 | ,127 | ,868 | ,988 | -1,92 | 2,17 |

3,00 | 1,00 | -2,386* | ,788 | ,007 | -4,24 | -,53 |

| 2,00 | -,127 | ,868 | ,988 | -2,17 | 1,92 |

*. The mean difference is significant at the 0.05 level. | |

Figure 3.3

Test of Homogeneity of Variances |

Total Staff Satisfaction Scale | |

Levene Statistic | df1 | df2 | Sig. |

1,819 | 2 | 421 | ,164 |

5.

Figure 5.1

Figure 5.2

Kruskal-Wallis Test

Ranks |

| servicegp | N | Mean Rank |

Total Staff Satisfaction Scale | 1,00 | 172 | 237,02 |

| 2,00 | 116 | 196,88 |

| 3,00 | 136 | 194,81 |

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