Notes

Keep daily tracking sheets for 3 months.

Batch header goes with HIPPA form to scanning

A patient that is seen in the clinic is charged a facility fee and a provider fee

After each phone call you must submit a work code on the phone. Submit all the necessary work codes that applied to that call.

When a signed contract and first payment is received enter information into Keane with 620 activity code and the following verbiage:

Received signed contract letter, sent to scanning, also received Check #_______ dated _________ in the amount of $____________. Forwarded check to cash applications.

Status Code 403 to set-up contract. Contract F/C is X.

Signed payment contracts must be received with 1st payment within 2 weeks of date mailed.

Always put a return addressed envelope when mailing contracts and HIPPA forms.

There is a 10 day window to pull an account out of bad debt.

When transferring money from one account to another account make sure that you use the T-code that was used to apply the original money.

BILLING PHONE NUMBERS:

Bayview Facility Billing: 70200

Howard County Facility Billing: 70300

Hopkins Facility Billing: 70100

Hopkins Physician Billing: 410-933-1200 option 1, option 1

Hopkins Physician Billing Toll Free #: 800-657-0066

Community Physicians Billing: 410-383-3000

Hopkins Pathology Billing (Shirley Meyers): 410-933-1306

PAYMENT MAILING ADDRESS:

Johns Hopkins @ Keswick

Cash Applications

3910 Keswick Road

S5100

Baltimore, Maryland 21211

COLLECTION AGENCY PHONE NUMBERS:

ROI: 800-877-9445

Nationwide: 800-989-3400

State: 800-477-7474

NCO/OSI: 800-969-2175

UCB: 800-333-7729

FAX NUMBERS:

Facility Billing: 443-997-0015