Review

Organizational Behavior – II

Article Reviews

1. Conflict in work team: Problems and solutions | http://proquest.umi.com/pqdweb |

2. Avoiding Group Think | http://www.mindtools.com/pages/article/newLDR_82.htm |

3. Dealing with Office Politics | http://www.mindtools.com/pages/article/newCDV_85.htm |

4. Why Leaders fail? | http://www.leadershipnow.com |

5. How to manage your boss | The Wall Street Journal – http://wsj.com |

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Reviewed By: | |

| Madhur Jain2011107Section CPGDM 2011-13 |

Article 1: Conflict in work team: Problems and solutions

(Source: http://proquest.umi.com/pqdweb ; Allied Academies International Conference)

The article discusses the definition of a work team and then moves onto laying out the advantages of work team over an individual in conflict resolution pertaining to a specific area to making the best decision based upon discussion with the members of the team.

Conflict within a team arises when individuals come together in work teams and they face differences in terms of power, values and attitudes, and social factors. Such factors these may cause deviation from the key goals of the group and may generally fall into three categories: communication factors, structural factors and personal factors.

Article states the primary source of disagreement as the hindrance in communication which can be due to various reasons like barriers misunderstanding of information, perception, cultural differences and poor listening skills. Structural factors come from elements like the background of the team members, infrastructure issues, participation levels and the size of team. Personal factors like individual values and goals, needs, self-esteem, or individual motives.

The article talks about globalization of organization which is another source of conflict – internal group culture and external group culture.

Conflict can produce both positive and negative consequences. If members...