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The first step of solving an ethical decision is identification. It can sometimes be the trickiest part of the entire process, and the most important. In this case, the moral or ethical problem is that Arnie, the new technician, is stuck in a dilemma and has to decide whether or not it is morally right or wrong to break the rules of the company in order to solve what looks like a murder case. Although it is strictly the company’s motto that the customer’s privacy is always confidential, Arnie may still feel as if it is wrong to keep a murder a secret.

When applying the step of identification, the first step in the process of making a good ethical decision is to identify the problem, whether others agree with it or not. Arnie is stuck in a dilemma because his boss believes that they should keep the murder a secret, and act as if they know nothing about it. It is also brought to attention that if Arnie hadn’t of opened the files in the first place, invading the company’s promise of being confidential, and then he would not be in this situation to begin with. So all in all, the problem here is if Arnie should listen to his boss, and do nothing about the murder case, or make his own ethical decision and do what he believes is best?

Now that the problem of the situation is identified, we now have to analyze the problem. We have to look at all of the possible options and then compare and contrast them. We also have to consider the consequences that may be with each option, and the stakeholders that may be affected. In this situation, the stakeholders are Arnie and Fred for keeping the murder a secret, Mr. Bowen for supposedly murder, and the entire staff of Recoupabyte Confidential Inc., because they can lose their job if Fred and Arnie were to get caught, and may not be able to support their families with no job.

It seems as if the two most logical options are to either turn in the murderer, or pretend as if they know nothing. Fred believes that if their customers...