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Category: Literature
Date Submitted: 02/27/2012 08:51 AM
Achieve Remarkable Results
Governance, Risk and Compliance from SAP
Lynnette Shaw Solution Manager , GRC and Sustainability, SAP South Africa
Doing Remarkable Things
Petrobras Grew during financial crisis Discovered new oil reserves Staying ahead of demand
© 2011 SAP AG. All rights reserved.
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Doing Remarkable Things
Fonterra Worlds largest dairy exporter 17% growth of net profit Investing in supply chain Expanding global dairy trade
© 2011 SAP AG. All rights reserved.
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Doing Remarkable Things
Your clients business?
© 2011 SAP AG. All rights reserved.
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Do You Know Your Business?
What risks currently impact your ability to perform? What is the status of the compliance initiatives? Are employees’ behaviors reflective of policy? How does the organization govern itself?
© 2011 SAP AG. All rights reserved.
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Meaning for Everyone, Everywhere, Anytime
What happened? Am I in compliance? What is the impact? What are my risks?
How should I respond?
How can I improve?
OPERATIONS l HR l FINANCE l IT MANUFACTURING l RETAIL l HEALTHCARE l BANKING l UTILITIES l TELCO
© 2011 SAP AG. All rights reserved. 6
The Cost of Not Knowing…
Operational Risk
Financial Risk
Strategic Risk
Diminished customer loyalty Increased cost of capital Loss of revenue streams Decreased shareholder value
© 2011 SAP AG. All rights reserved.
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Impact to Performance — Issues
Lack of Insight
Inefficiencies and Costs
Explosion of data — no information Activities are reactive and defensive Reporting of problems vs. alerting capabilities to prevent issues
Lack of automation for business process management Manual compliance, risk, and reporting methodologies Lack of alignment to strategy and performance initiatives
Limited Transparency
Complex Environments
Fragmentation — silos of information Lack of visibility into business process performance Minimal context of...