Essays Related to Masters

Achieve Remarkable Results

Governance, Risk and Compliance from SAP

Lynnette Shaw Solution Manager , GRC and Sustainability, SAP South Africa

Doing Remarkable Things

Petrobras Grew during financial crisis Discovered new oil reserves Staying ahead of demand

© 2011 SAP AG. All rights reserved.

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Doing Remarkable Things

Fonterra Worlds largest dairy exporter 17% growth of net profit Investing in supply chain Expanding global dairy trade

© 2011 SAP AG. All rights reserved.

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Doing Remarkable Things

Your clients business?

© 2011 SAP AG. All rights reserved.

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Do You Know Your Business?

What risks currently impact your ability to perform? What is the status of the compliance initiatives? Are employees’ behaviors reflective of policy? How does the organization govern itself?

© 2011 SAP AG. All rights reserved.

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Meaning for Everyone, Everywhere, Anytime

What happened? Am I in compliance? What is the impact? What are my risks?

How should I respond?

How can I improve?

OPERATIONS l HR l FINANCE l IT MANUFACTURING l RETAIL l HEALTHCARE l BANKING l UTILITIES l TELCO

© 2011 SAP AG. All rights reserved. 6

The Cost of Not Knowing…

Operational Risk

Financial Risk

Strategic Risk

Diminished customer loyalty Increased cost of capital Loss of revenue streams Decreased shareholder value

© 2011 SAP AG. All rights reserved.

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Impact to Performance — Issues

Lack of Insight

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Inefficiencies and Costs

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Explosion of data — no information Activities are reactive and defensive Reporting of problems vs. alerting capabilities to prevent issues

Lack of automation for business process management Manual compliance, risk, and reporting methodologies Lack of alignment to strategy and performance initiatives

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Limited Transparency

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Complex Environments

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Fragmentation — silos of information Lack of visibility into business process performance Minimal context of...