Organization

Organization

1. How would creating a new position between the CEO and the location managers help the

business to grow?

People at higher levels have authority to make decisions and tell lower-level people what to do (Bateman & Snell, 2011). Creating a new position between the CEO and the location mangers would alleviate some of the pressures and tasks of the CEO. If a Chief Operating Officer were to be implemented they could assume the tasks of overseeing day to day operations, thereby freeing Dalman up to concentrate on expansion of their existing business and which direction they want to go with it.

2. Is promoting an existing manager the best option to fill this position? If not, what is an

alternative source to fill the position?

Yes it is. Promotion of a qualified employee from within the company shows employees that there is opportunity for advancement. They are familiar with the operation and procedures of Sandwich Blitz. Lei states that two of their location managers show exceptional management skill and is willing to create more positions to free Dalman’s time up for more important issues within the company. The alternative source would be to hire an operations manager from the outside and train them on operations, which would be time consuming and Dalman doesn’t have the time to spare.

3. Who within the company should make these decisions?

These decisions should be made in a collaborative effort by both Dalman and Lei as they are co-owners of Sandwich Blitz. Dalman is the acting CEO, and Lei is the acting CFO.

4. List the levels of authority (management) that Sandwich Blitz, Inc. would have if the new position is created.

CEO

CFO

ACCT

COO

MANAGERS

TEAM SUPERVISORS

CA’S

Bateman, T. S., & Snell, S. A. (2011). Management (M start here series-softcover), 2nd edition. New York: McGraw-Hill/Irwin.