Dr Wachira

Roy E. Crummer Graduate School of Business Course Syllabus

Rollins College Spring 2009

POM 503 (13A) (EAMBA) OPERATIONS MANAGEMENT

Thursday, 1:00 p.m. – 4:00 p.m., Room 222

Professor Barry Render

Office: Crummer Hall, Room 305

Office Phone: 407-646-2657 Fax: 407-646-1550

Home Phones: 407-645-5499 or 407-645-5498 Fax: 407-645-1598

E-Mail: BRender@rollins.edu

This course focuses on solving real-world problems that arise in the “operations side” of an enterprise. Every aspect of an organization’s management not related to finance/accounting or marketing is part of the operations management. It provides a quantitative analysis of the problems found in managing a business, government, or not-for-profit organization, whether production or service-oriented. The course will familiarize you with the most important aspects of the design, operation, and control of productive systems, both U.S. and global. Modern management concepts and models such as strategic operations decisions, total quality management, queuing theory, project management, product strategy, forecasting and inventory control, plant location and layout analysis, supply chain management, and job design will be presented. Use of the laptop computer via Excel OM and POM for Windows to solve problems will be explored in many topics. Be expected to bring your laptop computer to all classes including the first session.

Excel OM and POM for Windows are Decision Support System computer programs that are available on the CD-Rom in your text back cover, ready for loading to your laptop. Please have them loaded on your hard drive for use in the first class session. The programs are documented in each chapter and in Appendix IV (pages A5 – A7) of the text.

Pre-class assignments involve multiple choice questions that help prepare you for lectures. Homework assignments, also listed on the course outline, involve one or two case analyses and several problems per week. Homework...