Operations Management

Operations Management, Summer 2011

Materials and Pedagogy

x Principles of Operations Management, Raturi and Evans, Thomson Southwestern, 2005.

x Cases and handouts (posted on Blackboard)

The course schedule is outlined. You must prepare for each class by reading the chapter and/or the

case assigned on the schedule. I will give handouts in class to support the material. Typically,

each week will focus on a topic and consist of

9 a case discussion

9 a lecture on the topic shown in the schedule and

9 a class exercise.

Staying Connected

Amitabh Raturi, 530 Lindner Hall, Office Hours: W 3:30 5 PM

Phone: (513)556 7192(direct or voicemail) or 556 7140(secretary)

Fax: (513)556 4891

email: amit.raturi@uc.edu

Operations Management – Course Objectives

1. To understand the role of operations in different types of organizations and how

operations can be a source of competitive advantage for any organization.

 To recognize the tradeoffs and alternatives that operations managers’ face and the impact

their choices have on the organization s capabilities and success.

 To understand and recognize the contribution of emergent concepts in

product and service development,

process design, and

capacity and facilities strategy.

 To understand specific concepts related to

x Enterprise resource planning

x Capacity planning and bottleneck analysis

x Project management

x Supply chain management

x Quality management.

Evaluation

This course is structured around concepts of mastery learning. You will demonstrate your

learning through class participation, assignments, and two exams. Your overall assessment will

be based on:

50%

2 exams (25% for quiz 1, 25% for quiz 2)

15%

1 journal of daily entries on the day of quiz 2

30%

2 group case reports

5%

Class participation

Amit Raturix2011

Operations Management: Syllabus x 1

Case Reports (30%)

Two group case reports are due on the case discussion dates shown on the schedule. Your

group can...