Workplace Communication

History of Communication In The Workplace

The History of communication in the workplace has changed drastically over the years. Communication in the workplace is a vital part of making sure that operations are being carried out correctly. Looking back at the history of workplace communication really shows how much we have grown and how technology has been a part of the growth. Technology has helped us to make sure all of our daily work place activities and communication are being performed. Technology gives employees the capability to make use of vital information within seconds of changes made to the company’s policies and procedures. Communication along with communication systems are being used to carry out daily task and provide information to staff. Today I would like to talk about different forms of communication such as internal communication, external communication, and communication systems.

Internal communication is thought of as emailed messages, instant messages and phone calls, voice mails, video broadcast, and intranets just to name a few. In today’s’ society we don’t usually take time to think about how internal communication was carried out before we had all of the technology we are blessed with today. Years ago internal communication was referred to as employee relations or industrial relations. Internal communication use to be centered on board meeting and face-to-face interaction with employees and staff. The meetings that took place then was basically so the employer could explain to the employees what he/she wanted, and when they wanted the task to be completed. There really was not much that would be said after the boss had decided what was best for that company. As the years went on internal communication changed and included newsletters, annual reports, and memos which were great for the staff. The staff was able to stay updated, and knew what was expected of them without the hassle of a long meeting. Although the memos, newsletters and...