Case: Highstone Electronics, Inc Explain Why Operations Management Is Critical to the Success of a Business. Why Would Developing an Internet –Based Business Require Different Operations Considerations Fir Hei?

CASE: HIGHSTONE ELECTRONICS, INC.

By Sarah Wolfe

ITT

Case Questions

1. Explain why operations management is critical to the success of a business. Why would developing an Internet –based business require different operations considerations fir HEI? Is George Gonzales correct in his assessment that this would not be “business as usual”?

2. Recall that HEI wishes to continue its reputation of high quality and service. Identify key operations management decisions that need to be considered. How different will these decisions be for the Internet business?

* Explain why operations management is critical to the success of a business.

* This can help your business have a competitive edge on your competition. Operation management can show your company how to make your goods or services cheaper, better and faster than others. Operation Management is the business function that plans, organizes, coordinates and controls the resources needed to produce a company’s goods and service. It involves managing people, equipment technology, information and many other resources. It is responsible for conducting all the resources that are needed to produce the final product known as the output. Such as designing the product; deciding what resources are needed; arranging schedules, equipment and facilities’, managing inventory controlling quality; designing the jobs to make the product. So as you can see it is responsible for all aspects of the process of transforming inputs into outputs. As proper management of operations can lead to company success, improper management of operations can lead to failure and closing of its doors. So, the operations management is critical to the success of a business.

* Why would developing an Internet –based business require different operations considerations for HEI?

* The web-based time has created a competitive world of on-line...