walker chairmain of governance team at P&G
-responsible for review, analyze report, what should P&G do with its globalbusiness services unit
GBS - fiana acct employee service logitics..etc into single global org providing service toa ll biz units
-capitalize new tech, standardize work process, deliver improved service at lower cost
-top mgmt continue to invest in gbs or not?
decision-one stragic focus development & commercializaion company. develop & ommercialize brands & produts, evaluate networking/partnering that is requied to support this compan
GBS - offered cost savings & efficiency but looking for more
option1 - GBS as sepate identity -- business process outsourcing (bpo0 provide finan acct services to lots of other companies
-could GBS compete with BPO?
GBS had exerptise to servce P&G, not clear that it would be sufficient to enable the group to be competitve with BPO
option2 - contrac twith ouside company for services that GBS currently provided
-want potential outsourcing partner to offer jobs to GBS employees
-GBS employee would have to continue to work on P&G campuses aroudn the world & serve P&G businesses, but employed by outside company
-issue - could it provide all required GS at low cost & high service lvl?
-employee retntion
option 3-- outsource GBS division separately to best of beed companies
-P&G contact with several dif support function specialists
-companies provide service in specialized fields, provide p&G with innovation
2001 announce-- considering strategic opportunities for GBS
employees reaction
-concern about their future at p&g
-excted about working for outside company that specialize in their expertise
-why would company they've been loyal to ask them to work for another company
--human cpaital challenges
p&G ivory, inexpensive soap
crico - all vegatable shortening
-issue consumer research perferences & buying habits
-tide...
