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Strategies for Knowledge Management Success:
Murray E. Jennex San Diego State University, USA Stefan Smolnik EBS University of Business and Law, Germany
Exploring Organizational Efficacy
InformatIon scIence reference
Hershey • New York
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Published in the United States of America by Information Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: cust@igi-global.com Web site: http://www.igi-global.com Copyright © 2011 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Strategies for knowledge management success : exploring organizational efficacy / Murray Jennex and Stefan Smolnik, editors. p. cm. Includes bibliographical references and index. Summary: "This chapter presents results of a survey looking at how KM practitioners, researchers, KM students, and others interested in KM view what constitutes KM success, including background on KM success and then a series of perspectives on KM/KMS success"--Provided by publisher. ISBN 978-1-60566-709-6 (hbk.) -- ISBN 978-1-60566-710-2 (ebook) 1. Knowledge management. I. Jennex, Murray E., 1956- II. Smolnik, Stefan, 1970HD30.2.S796 2010 658.4'038--dc22 2009052394 British Cataloguing in...