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Human Resource Department

Telenor Pakistan believes that regardless the size of the organization, HR Department is the most important and valuable asset of the organization. In Telenor Pakistan HRD works for the achievement of organizational goals and to make such policies that help employees to give their maximum productivity to the organization. Performance management programs differ from organization to organization. Telenor Pakistan is offering best performance management policies to their employees and help managers to mobilize human resource in an effective way. Commonly HRD performs several functions and most common function is recruitment and selection. The most important function and challenge is to train the employees. There are different functions in the HRD.

* Human Resource Planning

* Career development

* Compensation and Benefits

* Recruitment and Selection

* Orientation

* Performance Management

* Training and Development

Training and Development

The inner culture of Telenor Pakistan highly respects the norms and values; this is the one of the reason of low turnover rate. It is concluded in an internal survey that training increases the productivity up to 90% of the employees in the organization.

Methods of Training

There are several types of training they are offering to their employees but broadly there are two main types of training they are offering to their employees.

In-House Training

These are the training sessions that company provides in different zones of the country by conducting conferences, seminars and workshops. The other name of these trainings is On-Job Training. In-house training includes

* System related training

* Product related training

* Technical training

* Front desk training

* Operational training

Outsource Training

When outsource training is not available, Telenor Pakistan go for outsource training programs inside and outside the country. The other name of this...